Candidates must complete the Online Course “Cruise Control” as part of the requirements for full certification. 

 

This is available through a 3rd party website called Digital Chalk (you will need to visit their homepage to reset your password. Support cannot do this for you). 


This course must be completed before submitting your Final Application to become a CSAT.


Instructions for the Cruise Control Course: 


  1. Access to the course may be found here: https://iitap.digitalchalk.com/auth/login.

  2. If you have not logged into Digital Chalk before you MUST create a new account.



  3. Once you establish access, you may search the catalog and add “Cruise Control” to your shopping cart. 
    Use payment code: CSAT2016Candidate and click apply to reduce the cost of the course to $0.00.

You will need to: 

  1. Watch the video,
  2. Download the reading materials, 
  3. Complete the final exam and 
  4. Complete the course evaluation.


We (IITAP Staff) receive a notification once the course is completed.